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Come play card and board games, build with blocks, enjoy dramatic play, arts and crafts, games in the gym, and more, all in a school setting supervised by State of Michigan and Saline Area Schools vetted employees.
Sometimes it’s your word choice, what’s left out from a conversation, body language, or a simple hand written thank you card, that could land the sale. That’s emotional intelligence, and this is a class you don’t want to miss if you are a small business owner. How to deal with problematic customers, creating social media posts that make an emotional connection, branding your product with emotional appeal, knowing when to let a customer go, anticipating workplace crisis, tools for de-escalating conflict situations, and keeping your workplace toxic-free are things you will learn during this class. The instructor Preethi Fernando is a keynote speaker and author of “Emotional Intelligence in Business and Marketing.” Class ID: 1060.Instructor: Preethi Fernando
Preethi Fernando
